LivendlyA clear explanation of how Livendly Pro refunds, renewals and cancellations work.
You may request a refund of your first Livendly Pro payment within 14 calendar days of the purchase date. Email support@livendly.com from the address connected to your account and include enough purchase information for us to locate the transaction.
The 14-day first-payment policy does not automatically cover renewal payments. If you believe a renewal was made in error, contact support@livendly.com promptly and we will review the circumstances and applicable consumer law.
You may cancel Livendly Pro at any time through the billing portal. Cancellation stops future renewals; your Pro access continues until the end of the period already paid for unless a refund is issued.
Approved refunds are returned through Paddle to the original payment method. Bank and payment-network processing times may vary. This policy does not limit rights that cannot be excluded under applicable law.